Objectives
Reliable & Consistent Delivery Performance
On time delivery is crucial to the customer to maintain their production schedule.
Customers rarely are interested in a faster delivery of the material ahead of the production schedule. This area of operation is subject to variance.
However - proper planning on transportation modes and inventory availability along with a variation factor will reduce variance.
Providing Error-Free Expedited Services
Extending service to the customer in the shortest time frame, delivering what the customer needs, when the customer needs it, and precisely how they want it.
Use of the latest technologies in information processing and communication, which will enhance the decision-making capability in terms of accuracy and time, enabling Druitt Logistics to be flexible enough to fulfill the customer requirements in volumes and varieties in the shortest time-frame, hence fulfill the objectives of logistics management also.
Quality Customer Service
Having established objectives that focus on providing customer satisfaction allows Druitt Logistics to measure the overall quality of our services.
Reducing the number, the frequency of customer returns, complaints and improve the response time of client inquiries.